Frequently Asked Questions
Everything you need to know about shopping with Wenzel TCG.
What is the typical shipping time for orders?
Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary by location but generally arrive within 10-15 business days.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start a claim.
How do I know which size to order?
Every product page includes a detailed size guide with measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.
Are your materials sustainably sourced?
Yes, Wenzel TCG is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our seasonal collections.
Can I change or cancel my order after it is placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Klarna for interest-free installment payments.